Privacy Policy.

1. Controller

The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Klemke Language Services
Jacqueline Klemke
Senckenberganlage 10-12
60325 Frankfurt am Main
Germany
Email: info@klemke-services.de

2. Data collected when you visit this website

When you access this website, your browser automatically transmits technical information to the server of our hosting provider, where it is temporarily stored in so-called server log files. The following data is collected without any action on your part and stored until it is automatically deleted:

• IP address of the requesting device
• date and time of access
• name and URL of the file accessed
• referring website (referrer URL)
• browser used and, where applicable, operating system and language

The legal basis is Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the technical provision, security and stability of the website. This data is not combined with other data sources.

3. Contact by email

If you contact us by email, the information you provide (name, email address, message) will be processed for the purpose of handling your request. The legal basis is Art. 6 (1) lit. b GDPR (initiation of a contract) or Art. 6 (1) lit. f GDPR (legitimate interest in responding to your request). The data will be deleted as soon as it is no longer required for the purpose it was collected for and there are no statutory retention obligations to the contrary.

4. Booking appointments via Calendly

We use the service Calendly (Calendly LLC, 271 17th St NW, Atlanta, GA 30363, USA) to schedule free consultations. When you click the booking link, you are redirected to the Calendly website. There you can schedule an appointment; for this purpose you enter your name, email address and the desired time. This data is processed by Calendly and forwarded to us so that we can hold the appointment.

The legal basis for the processing is Art. 6 (1) lit. b GDPR (performance of pre-contractual measures) and Art. 6 (1) lit. f GDPR (legitimate interest in efficient scheduling). Where data is transferred to the USA, Calendly states that it relies on appropriate safeguards within the meaning of Art. 44 et seq. GDPR. For further information, please see the Calendly privacy notice: calendly.com/privacy.

5. Cookies

This website does not set tracking or marketing cookies. Any strictly necessary cookies used to operate the site are set on the basis of § 25 (2) no. 2 TTDSG or Art. 6 (1) lit. f GDPR.

6. Recipients of the data

We use external service providers to operate this website (in particular our hosting provider and Calendly for appointment scheduling). These providers process personal data on our behalf or, where they act on their own responsibility, on the basis of their own privacy notices. No further disclosure to third parties takes place.

7. Your rights

You have the following rights regarding your personal data:

• right of access (Art. 15 GDPR)
• right to rectification (Art. 16 GDPR)
• right to erasure (Art. 17 GDPR)
• right to restriction of processing (Art. 18 GDPR)
• right to data portability (Art. 20 GDPR)
• right to object to processing (Art. 21 GDPR)
• right to withdraw consent with effect for the future (Art. 7 (3) GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data (Art. 77 GDPR).

8. Updates to this policy

This privacy policy is reviewed regularly and updated where necessary to reflect changes in the law or in our services. The version published on this page applies.