Data protection notice 1. name and address of the controller Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is Jacqueline Klemke info@klemke-languages.de Senckenberganlage 10-12 60325 Frankfurt am Main The joint controllers are hereinafter uniformly referred to as KLEMKE LANGUAGES.
2. name and address of the data protection officer The data protection officer of the controller is: Jacqueline Klemke Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.
3. definitions The data protection notice of Klemke Languages is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR).
Our data protection notice should be easy to read and understand for the public as well as for our customers and business partners.
To ensure this, we would like to explain the terminology used in advance.
We use the following terms, among others, in this data protection notice and on our website: 3.1 Personal data Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
3.2 Data subject Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.
3.3 Processing Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3.4 Restriction of processing Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.
3.5 Profiling Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
3.6 Pseudonymization Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
3.7 Controller or controller responsible for the processing Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law. 3.8 Processor Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. 3.9 Recipient Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
3.10 Third party Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
3.11 Consent Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
4. general information on data processing Data protection, data security and confidentiality are a high priority for Klemke Languages.
The permanent protection of your personal data, your company data and your trade secrets is particularly important to us.
In principle, you can visit our website without providing any personal information.
However, if you make use of our company’s services via our website, this will require you to provide your personal data.
As a rule, we use the data provided by you and collected by the website and data stored during use exclusively for our own purposes, namely to implement and provide our website and to initiate, implement and process the services/offers offered via the website (contract fulfillment) and do not pass them on to external third parties unless there is an official obligation to do so.
In all other cases, we will obtain your separate consent.
Your personal data will be processed in accordance with the requirements of the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to Klemke Languages.
By means of this data protection notice, we would like to inform you about the type, scope and purpose of the personal data processed by us.
In addition, this data protection notice informs you of your rights.
Klemke Languages has implemented technical and organizational measures to ensure adequate protection of the personal data processed via this website.
Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. 5. collection of general data and information The Klemke Languages website collects a series of general data and information each time the website is accessed by a data subject or an automated system.
This general data and information is stored in the server log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website can be recorded, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information used for security purposes in the event of attacks on our information technology systems.
When using these general data and information, the Klemke Languages does not draw any conclusions about the data subject.
Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.
Therefore, the Klemke Languages analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process.
The anonymous data of the server log files are stored separately from all personal data provided by a data subject. 6. e-mail contact It is possible for you to contact us via the e-mail address provided.
In this case, the user’s personal data transmitted with the e-mail will be stored.
The data will not be passed on to third parties in this context.
The data is used exclusively for processing the conversation. 7 Cookies 7.1 Description and scope of data processing Our website uses cookies.
Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system.
When a user accesses a website, a cookie may be stored on the user’s operating system.
This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly.
Some elements of our website require that the accessing browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:

• Language settings
• Articles in a shopping cart
• Log-in information

We also use cookies on our website that enable an analysis of the user’s surfing behavior.
The following data can be transmitted in this way:

• Search terms entered
• Frequency of page views
• Use of website functions

The user data collected in this way is pseudonymized by technical precautions.
It is therefore no longer possible to assign the data to the accessing user.
The data is not stored together with other personal data of the user.
When accessing our website, users are informed about the use of cookies for analysis purposes by an information banner and referred to this data protection notice.
In this context, there is also a reference to how the storage of cookies can be prevented in the browser settings.
When accessing our website, users are informed about the use of cookies for analysis purposes and their consent to the processing of the personal data used in this context is obtained.
In this context, reference is also made to this data protection notice. 8 Data protection for applications and in the application process We collect and process personal data from applicants for the purpose of handling the application process.
Processing may also take place electronically.
This is particularly the case if an applicant submits the relevant application documents to us electronically, for example by e-mail.
If we conclude an employment contract with you as an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.
If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted six months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller.
Other legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG). 9. data protection provisions about the application and use of Google Analytics (with anonymization function) We have integrated the component Google Analytics (with anonymization function) on this website.
Google Analytics is a web analysis service.
Web analysis is the collection, gathering and evaluation of data about the behavior of visitors to websites.
Among other things, a web analysis service collects data on which website a data subject came to a website from (so-called referrers), which subpages of the website were accessed or how often and for how long a subpage was viewed.
Web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising. The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The data controller uses the addition “_gat._anonymizeIp” for web analysis via Google Analytics.
By means of this addition, the IP address of the Internet connection of the person concerned is shortened and anonymized by Google if access to our website is from a member state of the European Union or from another state party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the flow of visitors to our website.
Google uses the data and information obtained, among other things, to evaluate the use of our website, to compile online reports for us that show the activities on our website, and to provide other services related to the use of our website.
Google Analytics places a cookie on the data subject’s IT system.
What cookies are has already been explained above.
By setting the cookie, Google is enabled to analyze the use of our website.
Each time one of the individual pages of this website is accessed, which is operated by the controller and on which a Google Analytics component has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis.
During the course of this technical procedure, Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.
The cookie is used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website by the data subject.
Each time our website is visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America.
This personal data is stored by Google in the United States of America.
Google may share this personal data collected through the technical process with third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies.
Such a setting of the Internet browser used would also prevent Google from placing a cookie on the data subject’s IT system.
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google.
To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information on website visits may be transmitted to Google Analytics.
The installation of the browser add-on is considered an objection by Google.
If the data subject’s IT system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on in order to deactivate Google Analytics.
If the browser add-on is uninstalled or deactivated by the data subject or another person who is attributable to their sphere of control, it is possible to reinstall or reactivate the browser add-on.
Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.de/intl/de/policies/privacy/ and under http://www.google.com/analytics/terms/de.html.
Google Analytics is explained in more detail at this link https://www.google.com/intl/de_de/analytics/. 10. data protection provisions about the application and use of Google AdWords We have integrated Google AdWords on this website.
Google AdWords is an internet advertising service that allows advertisers to place ads both in Google’s search engine results and in the Google advertising network.
Google AdWords allows an advertiser to specify certain keywords in advance, which are used to display an ad in Google’s search engine results only when the user uses the search engine to retrieve a keyword-relevant search result.
In the Google advertising network, the ads are distributed to relevant websites using an automatic algorithm and taking into account the previously defined keywords. The operating company of the Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertising on the website of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website.
If a data subject reaches our website via a Google ad, a so-called conversion cookie is stored on the data subject’s IT system by Google.
What cookies are has already been explained above.
A conversion cookie loses its validity after thirty days and is not used to identify the data subject.
If the cookie has not yet expired, the conversion cookie is used to track whether certain sub-pages, such as the shopping cart from an online store system, have been accessed on our website.
The conversion cookie enables both us and Google to track whether a data subject who has reached our website via an AdWords ad has generated sales, i.e. completed or canceled a purchase.
The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website.
These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future.
Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the data subject.
The conversion cookie is used to store personal information, such as the websites visited by the data subject.
Each time our websites are visited, personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America.
This personal data is stored by Google in the United States of America.
Google may share this personal data collected through the technical process with third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies.
Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the data subject’s IT system.
In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the option of objecting to interest-based advertising by Google.
To do this, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there. Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.de/intl/de/policies/privacy/. 11 Legal bases, purposes of processing, duration of storage, objection and removal option 11.1 General information on the legal bases Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis for the processing of personal data.
In the processing of personal data necessary for the performance of a contract to which the data subject is party, Art. 6 para. 1 lit. b GDPR as the legal basis.
This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR as the legal basis for processing. 11.2 General information on data erasure and storage duration The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies.
Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject.
The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract. 11.3 Individual disclosures:

12. your rights If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller: 12.1 Right to information You can request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing is taking place, you can request the following information from the controller

1. The purposes for which the personal data is processed;
2. The categories of personal data that are processed;
3. The recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. The planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the duration of storage;
5. The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
6. The existence of a right of appeal to a supervisory authority;
7. All available information about the origin of the data if the personal data is not collected from the data subject;
8. The existence of automated decision-making, including profiling, referred to in Art. 22 para.
   1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization.
In this context, you may request to be informed of the appropriate safeguards pursuant to Art.
Art. 46 GDPR in connection with the transfer. 12.2 Right to rectification You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete.
The controller must carry out the rectification without undue delay. 12.3 Right to restriction of processing Under the following conditions, you may request the restriction of the processing of personal data concerning you:

1. If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
2. The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
3. the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims, or
4. If you have objected to processing pursuant to Art. 21 para.
   1 GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. 12.4 Right to erasure 12.4.1 Obligation to erase You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You revoke your consent on which the processing is based acc.
   Art. 6 para.
   1 lit.
   a or Art. 9 para. 2 lit.
   a GDPR, and there is no other legal basis for the processing.
3. In accordance with.
   Art. 21 para.
   1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art.
   Art. 21 para.
   2 GDPR to object to the processing.
4. The personal data concerning you has been processed unlawfully.
5. The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
6. The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR. 1 GDPR is collected.

12.4.2 Information to third parties If the controller has made the personal data concerning you public and is obliged to do so pursuant to Art. Art. 17 para. Where the controller has made the personal data public and is obliged pursuant to Article 1 GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data. 12.4.3 Exceptions The right to erasure does not apply if the processing is necessary

1. To exercise the right to freedom of expression and information;
2. For compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
3. For reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
4. For archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 6 para. 1 lit. f GDPR. Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
5. For the assertion, exercise or defense of legal claims.

12.5 Right to information If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller. 12.6 Right to data portability You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where

1. Processing based on consent pursuant to Art. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. Art. 6 para. 1 lit. b GDPR is based and
2. The processing is carried out using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be impaired by this. The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. 12.7 Right to object You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6 (1) GDPR. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. In connection with the use of information society services – notwithstanding Directive 2002/58/EC – you have the option of exercising your right to object by means of automated procedures using technical specifications. 12.8 Right to revoke the declaration of consent under data protection law You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. 12.9 Automated individual decision-making, including profiling You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

1. Is necessary for the conclusion or performance of a contract between you and the controller
2. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
3. With your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g applies and suitable measures to safeguard your rights and freedoms and legitimate interests are in place. In the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision. 12.10 Right to lodge a complaint with a supervisory authority Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.